EMPHN’s External Reporting Line is an independent and confidential service established by EMPHN to enable complaints and allegations relating to improper conduct, unlawful or unethical behaviour to be made via an external body.

Any breaches of the Code of Conduct, related policies and issues that may adversely affect EMPHN may be reported. This may include criminal offences, breach of legal obligation, unsafe behaviour, harassment or bullying.

EMPHN believes that all our employees and other stakeholders have a role in ensuring that EMPHBN meets its objectives and conducts its operations ethically, responsibly and lawfully. There is a range of internal reporting avenues available. This service is intended to augment and support existing processes by facilitating anonymous reporting.

EMPHN has engaged Stopline to receive, record and report serious misconduct to it. Stopline is an independent, confidential and impartial conduit for information that enables the reporting of corrupt or improper conduct.

Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies, local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your report to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire. If you do not wish to remain anonymous, this information may be provided to the Disclosure Officer at EMPHN. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date.

EMPHN is committed to ensuring that its objects and operations are undertaken ethically, transparently and will proper accountability. It has in place a range of policies and procedures to ensure that it meets the standards expected of its stakeholders, regulators and most importantly itself. EMPHN fosters a culture of honesty and accountability by enabling complaints and allegations to be brought forward and investigated. Complaints can be made anonymously and will be dealt with confidentially. EMPHN has appointed Stopline to facilitate and enhance the receipt and management of complaints and allegations anonymously and confidentially.

Stopline enables employees, contractors and other stakeholders to report suspected misconduct in good faith via telephone, email, internet, fax, or mail, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously) if you wish, to identify the relevant internal processes, and to provide the confidential information to that area, or alternatively to Legal Counsel at EMPHN.

A person within EMPHN is responsible for ensuring serious complaints are handled appropriately. The nominated officer is responsible for EMPHN’s role in managing disclosures and being the contact point for both Stopline and EMPHN.

You can contact Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor.

You can call Stopline on 1300 30 45 50 (in Australia) 24 hours a day, 7 days a week.  A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST).  Any messages left with our overnight team will be responded to within one working day. You can also send your disclosure via the internet (this website), email, or mail.

Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, timeframes that apply and the result of any investigation and action taken. If you choose to remain anonymous you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.

EMPHN will use all reasonable efforts to protect any person who has made a complaint or raised allegations from reprisals or victimisation. However, the act of reporting improper conduct may not shield the person from the reasonable consequences flowing from any involvement they personally may have in respect of the serious misconduct.